For talent and clients using the dashboard Settings page. If you use Lawtrades Agent and cannot find Delete Account, contact support.
Before you delete your account
Account deletion is irreversible. Make sure you are signed in to the account you want to delete. If you have questions about ongoing work, invoices, or payments, contact help@lawtrades.com before continuing.
The steps below apply to the dashboard Settings page. If you use Lawtrades Agent and do not see a Delete Account option, contact support for help with your account.
If you are the last team admin
Client teams must keep at least one admin. If you see There must be at least one admin on your team, close the message, open the Team tab in Settings, and assign another teammate the Admin role before trying again. If you cannot do that, contact support.
Request a confirmation code
- Open Settings. Talent can find Delete Account under Account Settings. Clients can find it under My Profile.
- Next to Delete Account, select Delete to open the confirmation window.
- Check the email address shown, then select Send code. Opening the window does not send a code automatically.
- Check that inbox for your Lawtrades account deletion code. The email contains a six-digit code that expires after 10 minutes.
Confirm deletion
Select Cancel or close the window if you do not want to continue. Requesting a code alone does not delete the account.
- Enter the six-digit code in the confirmation window.
- When you are ready to permanently delete the account, select Delete.
- After a successful deletion, Lawtrades signs you out and returns you to the login page.
If the code does not arrive
Check the address in the confirmation window and look in your spam or junk folder. If the form shows a sending error, the request has not completed successfully. Try Send code again.
Use Resend code if you need a new code. Only the newest code works, so use the latest email. A password-reset code cannot confirm account deletion.
If a code expires or deletion fails after you submit it, request a fresh code before trying again. If you close and reopen the confirmation window, start with Send code again.
If you cannot access the email address
Email help@lawtrades.com and include the account email and the error or problem you are seeing. If you want the account deleted, say so explicitly. Support can review your request and help with the next step.
Do not include your password or verification code in your message.